Pay the Rent

Got an e-mail today from the office

of the apartment complex where I live.

It read as follows:

Dear Residents,

It has been brought to our attention there may be a discrepancy

in your YES Engergy billing. It appears your billing may not show

that you have paid your previous month's rent. YES Energy billing

has been reported as not showing the previous month's payments.

If you know that you were at a zero balance moving into June please

diregard that portion of the statement.

Your resident portal should show the correct amount owed for June

to include rent and utilities. If you are not using the resident portal

simply add any recurring monthly charges such as rent, pet rent,

carports and washer and dryer rentals to the amount shown for your

utilites on the YES Energy bill to calculate your amount due.

The YES Energy bill is simply a statement tool being used to show

you the itemized charges for your trash, pest control, water/sewer

usage. Please diregard any other charges. We apologize for any

inconvenience this may have caused.

Sincerely,

Tracie

Now that’s a lot to digest, I know, but it shows how stupid

and impersonal things can be in this computer, high-speed

internet day and age.

I checked out my residential portal web

page, and it showed being paid in full for

May (and today is the 29^th of said month).

In advance, it shows what I’m due to pay

in June, same as every other month.

Now here are my pet peeves: #1 “Dear

Residents” is a bit too impersonal for me.

If you mean me, say my name. “Dear

Residents” sounds like you haven’t got a

clue as to who has paid and who has not.

#2 “There may be a descrepancy in your

YES Energy billing...”(Well, I say either

there is or there isn’t) Now I’m getting

pissed.

Bla! Bla! Bla! If you have time you can

read the rest all over again.

Anyway, they apologized for any incon-

venience this may have caused. That’s a

load of crap. You should have checked

the records of your renters to see who

has paid and who hasn’t.

#3 “Sincerely, Tracie”...Oh, so now we’re

ending on a first name basis? Isn’t that

quaint. “Sincerely,” I don’t think so.

So, where does all this rigmarole end?

I paid my rent for June, 4 days early.

Leave me alone, Tracie, at least till

next month’s rent and the YES Energy

bill are due again.

Sincerely back atcha,

Resident(s) (Guess Who?)

                             -30-

Chris Hanch 5-29-2020