Saturday, March 13, 2021

Speak Slowly, Please!

 


Yesterday I had a major problem


with my photo shop computer program.


The screen froze on me, and even a reboot


didn’t alieviate the issue. So, I looked up


the manufacturer’s phone number on


Google and placed my call.



Oh no, I recognized the woman’s thick


accent on the other end. What part of


the world am I speaking to, I asked her?


India, she responded back to me. I asked


her to please speak slowly for I was having


a hard time trying to understand, and no,


I don’t speak Hindi either. It’s a beautiful


language, I am sure, but there must be


dozens of dialects, none of which I am


capable of translating.



I was having a hard enough time with her


sing-song variety of English. Now, I had


two problems, my software and her


linguistics.



There is no way for me to make the


following long story short. If my


more than three hours of confusion


and intense frustration with a host


of customer service and technical


help flummoxed me to near insanity,


I am certain you would hate me


enough to never read another piece


of my work ever again.



Anyhow, without me repeating a


thousand times, Please help me, speak


slowly. I do not U N D E R S T A N D!


I bought a new and improved program


instead, and had them download it


remotely which took another two hours.



I must say thank god the lengthy process


was done in silence. I never thought I could


stand by watching the slow percentages of


the proceedure tick tediously away before


my eyes on the computer screen. Never


had I ever figured I would be so amenably


gleeful to virtually watch paint dry over


listening to a person spew out in disorien-


ting rhythms their version of English


which I could barely understand.



Even had we both spoken the same language,


I’m sure today’s technology alone would have


still gotten the best of me.



                   -30-


Chris Hanch 3-13-2021








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