Yesterday I had a major problem
with my photo shop computer program.
The screen froze on me, and even a reboot
didn’t alieviate the issue. So, I looked up
the manufacturer’s phone number on
Google and placed my call.
Oh no, I recognized the woman’s thick
accent on the other end. What part of
the world am I speaking to, I asked her?
India, she responded back to me. I asked
her to please speak slowly for I was having
a hard time trying to understand, and no,
I don’t speak Hindi either. It’s a beautiful
language, I am sure, but there must be
dozens of dialects, none of which I am
capable of translating.
I was having a hard enough time with her
sing-song variety of English. Now, I had
two problems, my software and her
linguistics.
There is no way for me to make the
following long story short. If my
more than three hours of confusion
and intense frustration with a host
of customer service and technical
help flummoxed me to near insanity,
I am certain you would hate me
enough to never read another piece
of my work ever again.
Anyhow, without me repeating a
thousand times, Please help me, speak
slowly. I do not U N D E R S T A N D!
I bought a new and improved program
instead, and had them download it
remotely which took another two hours.
I must say thank god the lengthy process
was done in silence. I never thought I could
stand by watching the slow percentages of
the proceedure tick tediously away before
my eyes on the computer screen. Never
had I ever figured I would be so amenably
gleeful to virtually watch paint dry over
listening to a person spew out in disorien-
ting rhythms their version of English
which I could barely understand.
Even had we both spoken the same language,
I’m sure today’s technology alone would have
still gotten the best of me.
-30-
Chris Hanch 3-13-2021
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